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Home » Packages » P4: Sustainable Growth and Quality of Life Support

P4: Sustainable Growth and Quality of Life Support

Innovative process solutions in the area of the customer relationship management and product life cycle management.

The goal of the project is to develop innovative process solutions in the area of Customer Relationship Management (CRM) and management of Product Life cycle Management (PLM). These areas represent an enormous potential for achieving technological and business breakthroughs in the most important Slovene industries, including logistics, marketing, healthcare, education, construction, car industry, ecology, ecological food production and waste recycling. All these branches are presented through partner companies in the consortium. In the context of CRM area the goal of the research development project is to develop a new generation of software solutions and tools where the key features are innovative and integral customer profiling, data integration between private and public sources on the basis of unstructured data processing, location-conscious processing of customer information, usage of methods of business intelligence for assessment of correlations and near real-time processing of input data.

Innovative process solutions for the areas of customer relationship management and product life cycle management. Goals: advanced, cloud based applications CRM and PLM. Implementation plan: capture of end-users requirements, assessment of specifications and implementation of prototype applications.

P4: Innovations

P4: Useful applications

A set of software solutions that have been developed or adapted within the P4 and are freely accessible and available for use in the KC-Class cloud.

P4: Research results

Through the project multiple deliverables have been made. You can read their abstracts:

 

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